Privacy Policy

1. Introduction

Smart Website Management, owned by Terence Shaw (“we”, “us”, or “our”) operates the DoINeedABookkeeper.com bookkeeper directory. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

We may collect the following information:

• Listing owners: Email address, business name, phone number, and listing details you provide when claiming or managing a listing.
• Visitors: Inquiry form submissions including name, email, and message content.
• Automatically collected: Browser type, IP address, pages visited, and cookies for session management.

Information from Public Sources

Many listings in our directory are compiled from publicly available sources, including public business registries, licensing records, and other public directories. This information may include a business name, business contact details, address or service area, and similar business information. We did not collect this information directly from you. If a listing concerns you or your business, you may claim it to manage it, or use the “Request removal” option on the listing to request its removal.

3. How We Use Your Information

We use collected information to:

• Operate and maintain the directory
• Process listing claims and subscriptions
• Forward inquiries to listing owners
• Send service-related communications
• Improve the Service

4. Third-Party Services

We use the following third-party services:

• Supabase — database and authentication
• Stripe — payment processing
• Gmail SMTP — transactional email

These services have their own privacy policies governing their use of your data.

5. Cookies

We use cookies solely for authentication and session management. We do not use tracking or advertising cookies.

6. Data Retention

We retain your data for as long as your account or listing is active. You may request deletion of your data by contacting us.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Your Regional Rights

We provide the Service to users in the United States and Canada. Depending on where you live, you may have rights under laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) or applicable U.S. state privacy laws — including the right to access, correct, or delete your personal information, and to request removal of a listing that concerns you. To exercise these rights, use the “Request removal” option on any listing, or contact us at privacy@marketingteaminabox.com, and we will address your request.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

Questions about this policy? Contact Terence Shaw at hello@doineedabookkeeper.com.